Reply to Complain Order
REPLY TO COMPLAINT LETTER PT. STANSFIELD Bekasi, October 19 th 2017 Dear Sir, We thank you very much for your letter dated October 18 th 2017 and for your call relating to your problem that unable to get the alarm system to work. We are extremely sorry for the inconvenience and we regret very much. We have instructed our staff to solve your problem and send the new clock by our professional courier today and all carriage cost was pad by us. We offer apologise for all the trouble and will not be repeated in the future. Regards, Rani Widhi